2 minBasics of how to make customer service more digitalCustomers increasingly self-serve and use digital engagement channels for customer service both before and after purchase. It’s important t
6 minAustralian education leads the way in Digital Transformation Uni of Canberra on challenging the norms through digital transformation 12 months on from embarking on a student journey experience overhaul
2 mininnovationONE & Liveperson - Digital Transformation Case StudyinnovationONE helps Liveperson sell & deliver its cutting edge conversational commerce platform & services in the APAC region.
1 minHow to be a DisruptorClay Christensen's landmark theory of disruptive innovation has proved to be a powerful way of thinking about innovation-driven growth.
4 minWith Tools Like Slack, Adoption Requires AdaptationTo avoid chaos, build company best practices docs around any new tools your team adopts. By Anne GheriniHead of Marketing, Affinity To...
6 minDigital Transformation Is Not About TechnologyA recent survey of directors, CEOs, and senior executives found that digital transformation (DT) risk is their #1 concern in 2019....
2 mininnovationONE & Synchroad - Product Innovation and Digital Transformation Case StudyinnovationONE helps Synchroad operationalise automated customer fulfilment and commercialise an innovative supply chain management...
5 mingo-to-market lessons learnt by tech entrepreneursSome great wisdom from a number of founders, originally published on WunderNova Blog I thought of multiple headlines before writing this...
6 minmotivating your most creative employeesA topic close to our heart. A mixture of common sense and some, shall we say, creative thinking can create the environment for true...