Basics of how to make customer service more digital
Customers increasingly self-serve and use digital engagement channels for customer service both before and after purchase. It’s important t
top of page
.png)
6 min read
Australian education leads the way in Digital Transformation
Uni of Canberra on challenging the norms through digital transformation 12 months on from embarking on a student journey experience overhaul
2 min read
innovationONE & Liveperson - Digital Transformation Case Study
innovationONE helps Liveperson sell & deliver its cutting edge conversational commerce platform & services in the APAC region.
1 min read
How to be a Disruptor
Clay Christensen's landmark theory of disruptive innovation has proved to be a powerful way of thinking about innovation-driven growth.
4 min read
With Tools Like Slack, Adoption Requires Adaptation
To avoid chaos, build company best practices docs around any new tools your team adopts. By Anne GheriniHead of Marketing, Affinity To...
6 min read
Digital Transformation Is Not About Technology
A recent survey of directors, CEOs, and senior executives found that digital transformation (DT) risk is their #1 concern in 2019....
2 min read
innovationONE & Synchroad - Product Innovation and Digital Transformation Case Study
innovationONE helps Synchroad operationalise automated customer fulfilment and commercialise an innovative supply chain management...
5 min read
go-to-market lessons learnt by tech entrepreneurs
Some great wisdom from a number of founders, originally published on WunderNova Blog I thought of multiple headlines before writing this...
6 min read
motivating your most creative employees
A topic close to our heart. A mixture of common sense and some, shall we say, creative thinking can create the environment for true...
bottom of page